Contact Cliro

Account and access

Sign-in problems, password resets, exam window changes, or trouble reaching part of the app.

Study and content questions

Questions about how the study plan, diagnostic, Review, Formula Gym or mock exams work.

Billing, cancellation and refunds

Payment queries, invoices, cancelling a monthly plan, or requesting a refund. Include the email used at checkout and the approximate purchase date. Please do not send card details.

Full details are in the Refund and Cancellation Policy.

Report a question or content issue

Spotted an error in a question, explanation or formula card? Use the report control on the question where possible, or email us with the question reference.

Privacy and data rights

Requests to access, correct, delete or receive a portable copy of your personal data, and any data-protection complaint. These are handled manually by our team, and we may need to verify your identity first.

See the Privacy Notice for what we hold and how long we keep it.